Mental health support
Mental health support specifically designed to meet the unique needs of Australians with low vision.
Mental health support for your low vision journey
SeeWay’s mental health support service is tailored for individuals with permanent changes in their vision, as well as their families and carers.
Expert psychologists and mental health social workers who are versed in low vision can now help you navigate the emotional and practical challenges of vision loss.
Navigating low vision together
You are not alone. Adjusting to low vision can present unique challenges. Feelings of frustration, isolation, or uncertainty are all normal. With the right support, these emotions can be understood, managed and transformed into opportunities for growth and connection.
SeeWay provides a compassionate space to address your emotions, build resilience, and find a renewed sense of direction. Our psychology partner onPsych aims to equip you with the tools to embrace change, stay connected, and confidently adapt to life with low vision.
“I felt like no one could truly understand what I was going through. I tried to just deal with it on my own. I didn’t feel like I could talk about it. But finding people who understood and cared has given me the support I didn’t know I needed" - Harry, 72.
Professional one-on-one guidance: A supportive and confidential space with experienced psychologists and mental health social workers who are versed in the unique needs of people with low vision.
Professional group guidance: A supportive space facilitated by qualified practitioners where people can share stories, receive advice, feel understood and learn from others who share similar experiences.
SeeWay's low vision mental health support:
- One-on-one support delivered by our psychology partner onPsych, with a team of psychologists and mental health counsellors who are versed in low vision.
- Group counselling connecting individuals with low vision to share experiences, offer mutual support and build community.
- Open to any Australian with low vision, and their families and carers fully subsidised support with no out-of-pocket costs.
- Flexible access through face-to-face or telehealth sessions to suit individual needs.
- Privacy and confidentiality privileges as outlined in the code of ethics and scope of practice from Aphra, APS and AASW.
- Multilingual support including English, Spanish, Italian, Arabic, Mandarin, Cantonese, Khmer (Cambodian), Russian, Ukrainian, and various Nigerian dialects. If there is not a clinician available who speaks your language, we can arrange for a translator service.
How it works
Get support: Register for mental wellbeing support by creating a profile and completing the onboarding form.
Obtain a mental health plan: Discuss your concerns with your GP to obtain a mental health plan and referral letter.
Meet your specialist: Schedule a one-on-one session with a psychologist or mental health social worker from our partners at onPsych. The onPsych team will call you directly within a week from receiving your referral letter to schedule an appointment at a suitable date and time. You will receive an SMS reminder 72 hours before your upcoming appointment.
Group counselling: Where appropriate, group counselling is also available for individuals with low vision to share experiences, offer mutual support and build community.
Grow with us: Receive guidance and updates as your needs evolve.
FAQ's
Anyone who has been diagnosed with a vision condition that could lead to permanent vision loss and would like support adjusting to the diagnosis is eligible to access the onPsych service through SeeWay. In addition to this family members or carers can also access the service.