Accessibility at Parkville Station
Your guide to navigating the new Parkville Station in Melbourne.
Summary
The newly opened Parkville Station is now one of the most convenient ways to access The University of Melbourne and the Parkville medical precinct, including the Royal Melbourne Hospital, Royal Women’s Hospital and Peter MacCallum Cancer Centre. The station opened on 30 November 2025 as part of the Metro Tunnel project and provides the first direct rail link to this major education and health hub. Located beneath Grattan Street, Parkville Station includes four entrances and a pedestrian underpass beneath Royal Parade, making it easier and safer to move between the station, university buildings and hospitals.
Accessibility features
Parkville Station aims to be one of Melbourne’s most accessible stations, incorporating a range of design features that support travellers who are blind or have low vision. These include stair-free access from street to platform via lifts and escalators; Tactile Ground Surface Indicators (TGSIs) throughout the station; tactile and braille signage; clear audible announcements and hearing loops; wide platforms with predictable layouts; and a bright, open concourse designed to support visual orientation.
Traveller’s Aid Connection Assistance Service
Traveller’s Aid is offering a Parkville Station Connection Assistance Service to help travellers move between the station and Melbourne University or the nearby hospitals. The service operates Monday to Friday, 10 am to 3 pm. Advanced notice of your requested service is required, and Traveller's Aid can be contacted on (03) 9661 8000. Staff can meet travellers at Parkville Station and provide assistance along the route to the university or hospitals, and for the return journey. Please note that Parkville Station does not have a physical Traveller’s Aid hub. More information is available on the Traveller’s Aid website.
Need help learning the route?
If you plan to travel to Melbourne University or the medical precinct, Parkville Station provides a great primary access point. An Orientation and Mobility practitioner can support you to learn the safest routes, practice the journey and build confidence navigating the station and surrounding area. To access Orientation and Mobility services in Melbourne, contact Guide Dogs Victoria on 1800 804 805 or visit the Guide Dogs Victoria website.
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